Understanding Our Return Policy
At SparkleFarkle, we strive to ensure that our customers are completely satisfied with their purchases. If you find that you need to return an item, please know that we offer a hassle-free return policy. Items can be returned within 3 days of purchase, provided they are in their original condition, unworn and with tags attached. Refunds will be processed to your original payment method within 30 business days. Please note that shipping charges are non-refundable. Reach out to our customer support team for any assistance needed with your return.
Easy Returns Process
Returning items at SparkleFarkle is a straightforward process designed for your convenience. Begin by logging into your account and selecting the order you wish to return. Follow the prompts to generate a return label. Once your item is shipped back and inspected, we will notify you about the refund status. It’s that simple. For further queries, our dedicated support team is just a message away to assist you every step of the way.
Conditions for Return
To qualify for a return, all items must be in their original condition—unused, with tags intact, and in the original packaging if possible. Certain products, such as intimates or custom orders, may not be eligible for returns due to hygiene and personalization constraints. Ensure all return shipments are securely packaged to prevent damage during transit. SparkleFarkle reserves the right to reject returns that do not meet these conditions.
Contact Our Support Team
Our customer support team is here to ensure your shopping experience is a positive one. If you have any questions or concerns regarding our refund and return policy, or if you need assistance with the return process, please don't hesitate to reach out. You can contact us via email or phone, and one of our friendly representatives will be delighted to assist you. We are committed to providing you with prompt and efficient service to resolve any issues you may encounter.
Have Questions? Get in Touch!
Need further assistance or clarification on our return policy? Contact our support team today to get your questions answered and ensure a seamless shopping experience.